Our Commitment to Privacy
At Nuoc Solutions, we respect your privacy and are committed to protecting the personal information you entrust to us. This Privacy Policy explains how we collect, use, and share your information, and outlines the choices you have regarding the information we collect. It applies to all donor data we collect, both online and offline, and is in compliance with applicable data protection laws, including the California Consumer Privacy Act (CCPA).
What Information is Collected by Nuoc Solutions?
We collect personal information that you voluntarily provide to us. This includes:
- Name, address, email address, phone number, and payment information (such as credit/debit card details).
- If you contact us, we may collect your name, email address, and other relevant information to respond to your inquiries.
In addition to the information you provide, we may automatically collect data using the following technologies:
- We collect basic technical information such as your IP address, pages visited, and the time of your visit to our website.
- We use cookies to enhance your experience on our website. These cookies help us understand your preferences and improve your experience as you navigate through our site.
Where Do We Transfer and Store Information?
Nuoc Solutions is based in California, and any information you provide may be transferred, stored, and processed within the United States.
How Do We Use Your Information?
We use the information we collect to:
- Process donations and manage our charitable activities.
- Provide you with updates on our programs, projects, and events.
- Improve our website and services by analyzing website usage.
- Respond to your inquiries
- Comply with legal obligations, such as record-keeping for tax purposes.
If you apply for a job or volunteer with us, we may use your information for recruitment or administrative purposes.
With Whom Do We Share Your Information?
We do not sell, trade, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following instances. We employ a variety of security measures to protect your personal information, including encryption, secure servers, and access control. We use industry-standard tools like SSL encryption and two-factor authentication to prevent unauthorized access.
- We may share your information with trusted third-party vendors who help us process donations or maintain our website.
- We may disclose your information to comply with legal obligations or in response to lawful requests by public authorities.
Our Commitment to Data Security
You have the right to:
- Request a copy of the personal data we have about you.
- Request correction of any inaccurate or incomplete data.
- Request the deletion of your personal data, subject to certain legal obligations (e.g., tax record retention).
- If you no longer wish to receive communications from us, you can request to be removed from our mailing list.
California Residents’ Rights
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal data. This includes the right to:
- Request disclosure of the categories and specific pieces of personal data we collect, the sources of that data, and the purposes for which it is used.
- Request deletion of your personal data (with some exceptions).
- Opt-out of the sale of personal data (although Nuoc Solutions does not sell personal data).
To exercise any of these rights, please contact us at the email or mailing address below.
Behavioral Advertising
We may use cookies to participate in behavioral advertising. This allows third-party vendors to show personalized ads based on your browsing activity on our website. You can manage your cookie preferences or opt out of certain advertising features.
Links to Other Websites
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we encourage you to review them when visiting those sites.
Google’s Invisible reCAPTCHA
We use Google’s Invisible reCAPTCHA to prevent spam and abuse on our site. This service is subject to Google’s privacy policy and terms of service.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date noted at the top. If we make material changes, we will attempt to notify you directly.
How to Contact Us
If you have any questions, concerns, or requests regarding our privacy practices or data security, you can reach us at:
- Email: admin@nuoc.solutions
- Phone: (857) 207-5164
- Mail: Nuoc Solutions, 128 N El Camino Real Apt 103 San Mateo, California 94401
Effective Date: August 1, 2025